Legal Information
Statement of Non-Discrimination
Roughrider Electric Cooperative, Inc., is a recipient of federal assistance from the U.S. Department of Agriculture (USDA).
In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs).
Remedies and complaint filing deadlines vary by program or incident.
Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.
To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at https://www.usda.gov/oascr/how-to-file-a-program-discrimination-complaint and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:
(1) mail: U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410;
(2) fax: (202) 690-7442; or
(3) email: program.intake@usda.gov.
Roughrider Electric Cooperative, Inc. is an equal opportunity provider.
Website Accessibility
Roughrider Electric Cooperative Inc. strives to provide reasonable access to its website for individuals with disabilities. Our website's accessibility is periodically reviewed for end user accessibility/usability. If you use assistive technology and the format of the materials on this website does not allow you to access the information please contact us at
800-748-5533 during regular business hours, with your questions or concerns. You may also contact Roughrider Electric Inc. by email at info@roughriderelectric.com
When contacting Roughrider Electric Inc. regarding website accessibility issues, please indicate the nature of the problem, your preferred format for the material you would like to receive, along with your contact information.
Privacy Statement
When you visit Roughrider Electric Cooperative, Inc.'s website, we limit the information collected about you to what is needed for conducting business and offering products and services that might be of interest to you.
If you do provide personal information, such as addresses, e-mail, telephone and fax numbers, or other customer identification information, we will not disclose it to organizations outside of the Cooperative unless we have been authorized by you, or are required to do so by law. We will maintain this information, as well as your business activities and transactions, according to our strict security and confidentiality standards.
In addition to individually identifiable information, we may collect information automatically when a visitor enters Roughrider Electric Cooperative, Inc.'s website, such as the domain name, browser, the type of computer operating system, information about the web page from which the visitor linked to our site, and time spent on different pages within our site. The information collected may be used to improve the content of our website. Visitor web addresses will not be shared with other organizations or used for commercial purposes.
We do not sell, rent, give or lend personal information about our site visitors and /or members to any advertisers. We disclose personal information only to the extent necessary to respond to your information request.
Although we do our best to protect your personal information, Roughrider Electric Cooperative, Inc. cannot ensure or warrant the security of any information you transmit by unencrypted e-mail to us, or through our website portal.
Roughrider Electric Cooperative, Inc. recognizes and understands your desire for privacy and security in your personal and financial affairs. We maintain policies and procedures designed to prevent misuse of your information. Our employees are educated about customer confidentiality and access is limited to those individuals who have a business need to know.
Disclaimer
This website is produced by Roughrider Electric Cooperative, Inc. This service, including its contents, is provided "AS IS" without warranty of any kind, either expressed or implied, including but not limited to merchantability, fitness or non-infringement. In preparation of this site, we have made every effort to offer the most current, correct and clearly expressed information as is possible, however, inadvertent errors can occur. Changes are made periodically to this website, and may be made at any time without notice.
Roughrider Electric Cooperative, Inc. makes no representations, warranties, or commitments with regard to any data or information supplied through this or a linked site. Please understand that information supplied by third parties is independent of Roughrider Electric Cooperative, Inc., and therefore, we have no control over its content. The websites listed here are provided solely as a convenience to our users, and do not necessarily or automatically constitute endorsement or approval of, or affiliation with, Roughrider Electric Cooperative, Inc. If you rely on any data or information, you do so at your own risk. Roughrider Electric Cooperative, Inc. will not be held liable to any party for any direct, indirect, special, consequential, or other damages resulting from the use of this website or any linked website, even if you expressly advised us of the possibility of such damages.
Roughrider Electric Cooperative Inc. is committed to providing meaningful access to its programs and services to persons who, as a result of their national origin, are limited in English Proficiency.
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Read the full version of Roughrider Electric Cooperative Inc. Bylaws